/* chat (order page, admin, landing widget) */
.chat{display:flex;flex-direction:column;height:560px;padding:0;overflow:hidden;background:#313338;color:#dbdee1;border:3px solid #fff;border-radius:22px;box-shadow:7px 7px 0 var(--purple)}
.chat-head{display:flex;align-items:center;gap:12px;padding:12px 16px;background:#2b2d31;color:#fff;border-bottom:1px solid rgba(255,255,255,.08)}
.ch-av{position:relative;width:40px;height:40px;flex:none}
.ch-av img,.ch-av svg{width:40px;height:40px;border-radius:50%;object-fit:cover;display:block}
.ch-av svg{background:linear-gradient(135deg,#c4a6ff,#6a3df5);padding:6px}
.ch-dot{position:absolute;right:-2px;bottom:-2px;width:14px;height:14px;border-radius:50%;background:#80848e;border:3px solid #2b2d31}
.chat.is-on .ch-dot{background:#3ee07a}
.ch-id{display:grid;line-height:1.2;min-width:0}
.ch-id b{font-weight:800;font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-pres{font-weight:600;color:#949ba4;font-size:12px}
.chat.is-on .chat-pres{color:#3ee07a}
.chat-head button{margin-left:auto;color:#b5bac1;font-weight:800;font-size:13px}
.chat-list{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px}
.cm{display:grid;grid-template-columns:36px 1fr;gap:10px;max-width:88%}
.cm .mav{width:36px;height:36px;border-radius:50%;overflow:hidden;display:grid;place-items:center;font-family:var(--display);font-weight:900;color:#fff;background:#5865f2}
.cm .mav img{width:100%;height:100%;object-fit:cover}
.cm.suporte .mav{background:#111}
.cm.auto .mav{background:linear-gradient(135deg,#c4a6ff,#6a3df5)}
.cm .mav svg{width:28px}
.cm .nm{font-weight:700;font-size:13.5px;color:#f0b232}
.cm.suporte .nm{color:#e07cff}
.cm.auto .nm{color:#c4a6ff}
.cm .nm em{font-style:normal;font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.04em;background:#5865f2;color:#fff;border-radius:4px;padding:1px 5px;margin-left:6px;vertical-align:1px}
.cm .nm span{font-weight:500;font-size:11px;color:#949ba4;margin-left:6px}
.cm .tx{font-size:14.5px;line-height:1.45;margin-top:2px;word-wrap:break-word;white-space:pre-wrap}
.cm .tx b{color:#fff}
.cm.me{align-self:flex-end;grid-template-columns:1fr 36px}
.cm.me .mav{order:2}
.cm.me > div{text-align:right}
.cm.sistema{align-self:center;display:block;max-width:100%;font-size:12.5px;font-weight:700;color:#b5bac1;background:#2b2d31;border-radius:999px;padding:6px 12px;text-align:center}
.chat-form{display:flex;gap:8px;padding:12px;background:#2b2d31}
.chat-in{flex:1;min-width:0;min-height:44px;border-radius:12px;padding:10px 14px;font:inherit;font-size:15px;font-weight:600;background:#383a40;color:#fff;border:2px solid #4e5058}
.chat-in:focus{outline:none;border-color:#8b63ff}
.chat-in::placeholder{color:#80848e}
.chat-form .btn{min-height:44px;padding:0 16px;box-shadow:none;border-width:2px}
.chat.min .chat-list,.chat.min .chat-form{display:none}
.chat.min{height:auto}
.ch-av .av-l{width:40px;height:40px;border-radius:50%;background:#5865f2;display:grid;place-items:center;font-weight:900;font-size:18px}
/* landing widget */
.sc-panel{position:fixed;right:20px;bottom:88px;z-index:80;width:min(380px,calc(100vw - 28px));animation:sc-in .35s var(--snap,cubic-bezier(.3,1.5,.5,1))}
.sc-panel .chat{height:min(520px,calc(100vh - 120px))}
.ch-x{margin-left:auto;flex:none;width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:rgba(255,255,255,.08);color:#fff!important;font-weight:900;font-size:15px;line-height:1}
.ch-x:hover{background:rgba(255,255,255,.18)}
.sc-quick{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px;white-space:normal}
.sc-quick a{font-size:13px;font-weight:800;padding:7px 11px;border-radius:999px;background:#5865f2;color:#fff}
.sc-quick a:nth-child(2){background:var(--sun);color:var(--ink)}
.gui-btn{position:fixed;right:20px;bottom:20px;z-index:81;display:flex;align-items:center;gap:10px;padding:7px 18px 7px 7px;border-radius:999px;background:var(--ink);color:#fff;border:3px solid #fff;box-shadow:4px 4px 0 var(--purple);text-align:left;transition:transform .3s var(--snap),box-shadow .25s;animation:sc-in .5s var(--snap,ease)}
.gui-btn:hover{transform:translateY(-3px) rotate(-2deg);box-shadow:6px 7px 0 var(--purple)}
.gui-btn .mav{position:relative;width:42px;height:42px;flex:none}
.gui-btn .mav img{width:42px;height:42px;border-radius:50%;object-fit:cover;display:block;border:2px solid #fff}
.gui-btn .mav i{position:absolute;right:-1px;bottom:-1px;width:13px;height:13px;border-radius:50%;background:#3ee07a;border:2.5px solid var(--ink)}
.gui-btn .gb-t{display:grid;line-height:1.15}
.gui-btn b{font-family:var(--display);font-weight:900;font-size:19px;text-transform:uppercase}
.gui-btn .gb-t span{font-size:13px;font-weight:700;color:rgba(255,255,255,.85)}
.gui-btn.ping{animation:bump .6s var(--snap,ease) 3}
.gui-btn.ping .gb-t span{color:var(--sun)}
.gb-m{display:none;font-style:normal;font-family:var(--display);font-weight:900;font-size:15px;text-transform:uppercase}
.gui-btn.ping .gb-m{color:var(--sun)}
@keyframes sc-in{from{opacity:0;transform:translateY(14px) scale(.96)}}
@media (max-width:760px){
  .gui-btn{right:12px;bottom:12px;padding:4px 12px 4px 4px;gap:7px;border-width:2.5px;box-shadow:3px 3px 0 var(--purple)}
  .gui-btn .mav,.gui-btn .mav img{width:32px;height:32px}
  .gui-btn b{font-size:14px}
  .gui-btn .gb-t span{font-size:11px}
  .gui-btn .gb-t{display:none}
  .gb-m{display:block}
  .gui-btn{padding-right:14px}
  .sc-panel{right:10px;left:10px;width:auto;bottom:64px}
  .sc-panel .chat{height:calc(100vh - 140px);height:calc(100dvh - 140px)}
}